Part of the Barrie Community and Family Health Team
As part of our affiliation with the partners listed above, we are a training site for medical, nursing and nurse practitioners students. We are a Family Physician office with staff and resident physicians providing primary care to rostered patients. To meet the health care needs and provide safe, patient-centred quality care, our practice is focused on team-based care.
We provide timely access to appointments—depending on availability and urgency of the problem—often same day.
We have one common Electronic Medical Records (EMR) system which links all of our family physicians, walk-in clinics and allied health professionals.
We are commited to providing continuity of care
This model of care is funded by the Ministry of Health and Long-Term Care to improve the provision of health care services to you. Enrolling or rostering to your physicians practice allows you to have access to our comprehensive health care team and services.
Same Day Appointments
We request that you try to attend our clinic for all medical concerns. If you need urgent care during office hours, please call our office first to see if we are able to provide a timely appointment. Use Health Circle Walk-In Clinics or, if appropriate, the closest emergency department on weekends, holidays and after hours when the FMTU is closed.
FMTU Office Policies
Policies If You Choose to Become a Patient of a Resident Physician
When you register, you become one of the resident’s patients for the two year duration of their program. At the end of 2 years, you will continue to be a patient of the FMTU under the care of a new Resident Physician.
Supervising physicians observe patient appointments through the use of video cameras and microphones. A supervising physician may also accompany the resident in the examination room during your visit.
Supervision of your care may take many forms, including:
Video Observation:Observation of patient interviews by supervising physicians takes place on a regular basis, through the use of video cameras and microphones. All FMTU exam rooms are equipped with this equipment. Please note that the video camera is focused only on the desk area, not the exam table, and therefore supervisors see only the encounter at the desk.
In room: A supervising physician may accompany the resident in the examination room during your visit.
Supervisor Consultation: Resident Physicians will often leave the exam room to review your visit and medical concerns with their supervisor. Upon return, they will communicate their care plan to you.
If you have any questions or concerns about the above, please ask to speak to any supervising physician.
Resident Physicians will see patients by appointment, three half days a week.
If you choose to be registered as a resident’s patient, you are agreeing that your primary care provider is a Family Medicine Resident Physician.
The Barrie FMTU respects patient privacy and acts in accordance with the privacy statement outlined by the Barrie Community Family Health Team.
For more information, visit https://barriefht.ca/privacy-statement/.
Missed Appointments or Cancellations
As missed appointments forfeit an appointment spot that another patient could have used, there is a 24 hour cancellation policy in effect at our office. If you do not call to cancel 24 hours prior, or do not show up for your appointment, you may be subject to the following fees: First missed appointment you will be issued a warning. Second missed appointment may be subject to a $30 administration fee.
If you are calling to cancel an appointment before or after business hours, you are welcome to leave a message on our voicemail. Please do NOT leave any other message than a cancellation on our voicemail after business hours, as those messages will NOT be answered.
Some services are not insured by OHIP (e.g.: travel medicine advice, sick notes, driver’s medicals, insurance documents, copies of your chart etc.). Our office will bill for these services according to the standardized fees set out by the Ontario Medical Association in the “Physician’s Guide to Third Party & Other Uninsured Services.”
Zero Tolerance Policy
FMTU is committed to providing a safe, secure and respectful environment for all patients and staff. Words or actions that make others feel threatened or demeaned will not be tolerated and action will be taken to protect patients, physicians and staff.
Disruptive or Disrespectful Behaviour:
- The use of inappropriate words, actions or inactions is disruptive behaviour.
- Violence (physical attacks or threats of harm)
- Throwing, damaging property or breaking things
- Unwelcomed physical contact
- Abusive language and yelling (in person, by phone, or any means of communication)
- Disrespectful or demeaning language/comments
- Remarks, jokes or innuendos that degrade, ridicule or offend
- Discriminatory remarks
- Threats or threatening behaviour
- Sexual Harassment
We have the right to refuse treatment to patients with disruptive or disrespectful behaviours. Our staff has been instructed to notify RVH SECURITY or the DOCTOR if deemed necessary to protect themselves and other patients.
In compliance with Bill 168: VIOLENCE AND HARASSMENT IN THE WORKPLACE POLICY